Patient Services Associate, Required Spanish - Tuesday-Saturday schedule varies between 9AM-5PM or 10AM-6PM.
NYU Grossman Long Island School of Medicine Brooklyn, NY
Security verification
NYU Grossman Long Island School of Medicine Brooklyn, NY
1 week ago
See who NYU Grossman Long Island School of Medicine has hired for this role
NYU Grossman Long Island School of Medicine Brooklyn, NY
1 week ago
Security verification
Save job
Welcome back
Sign in to save Patient Services Associate, Required Spanish - Tuesday-Saturday schedule varies between 9AM-5PM or 10AM-6PM. at NYU Grossman Long Island School of Medicine.
- Report this job
Pay found in job post
Retrieved from the description.
Base pay range
$44,687.82/yr - $49,968.77/yr
Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.Position SummaryWe have an exciting opportunity to join our team as a Patient Services Associate, Required Spanish.
In this role, the successful candidate The Patient Service Associate performs diversified clerical functions in Registration/Information, Appointments, Patient Care modules and other areas such as Cashiering and Medical Records. Duties may vary depending upon the needs of the work site. Maintains the security and confidentiality of patient information at all times.
Job Responsibilities
- Greet all patients, family or other related individuals while maintaining excellent customer service at all times
- Other functions as assigned by a supervisory staff.
- Demonstrates an awareness of and respect for coworkers/patients cultural backgrounds.
- Provides translation assistance as needed to facilitate the patient and provider interaction.
- Reports problems with workflow, conflicts, further skill training and/or other related concerns to supervisory staff.
- Works in conjunction with the healthcare team, participating in site improvement efforts, accepting coverage assignments. Realizes integral role as part of a healthcare team and is an active participant regarding flow, patient care, process issues/suggestions, barriers to care and safety concerns.
- Discharge functions in accordance with LFHC discharge polices including, but not limited to: a) create follow up appointments in accordance with the providers instructions, b) create appointment for specialty services (including radiology) and ensure referrals are in place, c) print all necessary documents for patients to take home appointment records, referrals, and lab/radiology forms, d) distribute Metro Cards when appropriate.
- Telephone functions in accordance with LFHC telephone polices including, but not limited to: a) answer phones timely in a friendly customer service manner including identifying the facility's name and PSA's first name, b) identify the nature of the call and act appropriately, .c) take messages if necessary, d) confirmation calls for upcoming appointments
- Electronic Health Record (eHR) competencies in accordance with LFHC eHR polices including, but not limited to: a) scanning insurance card, photo ID and consents and other forms as directed, b) capture patient photo for the eHR, c) web enable all eligible patients with email addresses, d) facilitate patient flow by changing visit status for office visit (including Check out when discharged), e) Failed Appts. -Change status to No Show and assign for recall'Monitor and address Recall bins as per Failed Appointment policy
- Financial functions in accordance with LFHC Financial polices including, but not limited to:a)Insurance eligibility verification at every visit b) collect Co-pays, Deductibles, Self-Pay Rates when applicable, c) uninsured patients- Determine eligibility for other financial programs and assist with application completion, d) performs Cashiering tasks as assigned.
- Registration functions in accordance with LFHC Registration polices including, but not limited to: a) visit registration, b) translation needs & documentation, c) verification of demographic information including Home Address, Proper phone number, Email address, d) verification of Primary Care Provider, e) verify Site Indicator, f) obtain Photo ID and Insurance ID Card, g) obtain consent for treatment, h) offer new patient packages inclusive of LFHC programs and services, contact phone numbers, after hour information, HIPAA and advance directive information.
Minimum QualificationsTo qualify you must have a HS Diploma Required
2+ years relevant experience.
Strong customer service and communication skills.
Proficient in MS Excel, Word, and Outlook.
Familiarity or prior experience with office setting
Prior customer service experience
Must be articulate with good interpersonal skills.
Must have knowledge of computer keyboard able to type a minimum of 20 words per minute.
Must be able to accurately enter data
Willingness to devote the time required completing assigned tasks on schedule.
Qualified candidates must be able to effectively communicate with all levels of the organization.Family Health Centers at NYU Langone's network provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view Family Health Centers at NYU Langone's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisem*nts. The salary range for the role is $44,687.82 - $49,968.77 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Higher Education
Referrals increase your chances of interviewing at NYU Grossman Long Island School of Medicine by 2x
See who you know
Get notified about new Patient Services Specialist jobs in Brooklyn, NY.
Sign in to create job alert
Similar jobs
-
Delivery Station Customer Service Associate, CS Delivery Station Liaison
Delivery Station Customer Service Associate, CS Delivery Station Liaison
Amazon
Brooklyn, NY
-
Food and Beverage Guest Experience Agent
Food and Beverage Guest Experience Agent
Accor
New York, NY
-
Guest Experience Team Member - NYC
Guest Experience Team Member - NYC
Original X Productions
New York, NY
-
Customer Experience Associate - 147448
Customer Experience Associate - 147448
Atrium
New York, NY
-
Customer Experience Associate
Customer Experience Associate
KITH
New York City Metropolitan Area $16.00 - $17.00
-
Customer Service Associate
Customer Service Associate
Green Key Resources
New York, NY $24.00 - $24.00
-
Customer Service Associate
Customer Service Associate
ExtensisHR
Secaucus, NJ
-
SERVICE DESK ASSOCIATE
SERVICE DESK ASSOCIATE
NYC Department of Social Services
Brooklyn, NY
-
Call Center Representative
Call Center Representative
eTeam
Brooklyn, NY $22.00 - $25.00
-
Front Desk Associate
Front Desk Associate
Planet Fitness
Bayonne, NJ
-
Wholesale Customer Service
Wholesale Customer Service
UNOde50
New York, NY
-
Customer Service Specialist
Customer Service Specialist
Thélios
Rutherford, NJ
-
Client Service Associate
Client Service Associate
Morgan Stanley
New York, NY $35,000.00 - $85,000.00
See AlsoBuilding Service Attendant -
Part-Time Center Associate 7003
Part-Time Center Associate 7003
The UPS Store 7171
Brooklyn, NY
-
CUSTOMER RESOLUTION REPRESENTATIVE
CUSTOMER RESOLUTION REPRESENTATIVE
NYC Department of Social Services
Manhattan, NY
-
Front Desk Associate
Front Desk Associate
LIVunLtd
Jersey City, NJ $15.00 - $22.00
-
Front Desk Associate
Front Desk Associate
Planet Fitness
Bayonne, NJ
-
Customer Service Associate
Customer Service Associate
Peace of Cloth
Manhattan, NY
-
Front Desk Associate
Front Desk Associate
Planet Fitness
Hoboken, NJ
-
Customer Service- Junior ( Remote )
Customer Service- Junior ( Remote )
Opinion Focus PanelLLC
New York, NY $30.00 - $40.00
-
Customer Service- Junior ( Remote )
Customer Service- Junior ( Remote )
Opinion Focus PanelLLC
New York, NY $30.00 - $40.00
-
Customer Service
Customer Service
Phaxis
New York, NY
-
Customer Service Associate
Customer Service Associate
Walgreens
Brooklyn, NY
-
Associate, Customer Service, Accessories
Associate, Customer Service, Accessories
Centric Brands
New York, NY
-
Theater Service Associate (West Side YMCA)
Theater Service Associate (West Side YMCA)
YMCA of Greater New York
New York, NY $18.00 - $22.00
-
Customer Service Specialist - Work From Home
Customer Service Specialist - Work From Home
Skyline Recruiting
New York, NY
-
Customer Service Associate - 146735
Customer Service Associate - 146735
Atrium
New York, NY $20.00 - $23.00
People also viewed
-
LAN SERVICE ASSOCIATE
LAN SERVICE ASSOCIATE
NYC Department of Social Services
Brooklyn, NY
-
Guest Service Agent
Guest Service Agent
Stonebridge Companies
New York, NY
-
Customer Service- Junior ( Remote )
Customer Service- Junior ( Remote )
Opinion Focus PanelLLC
New York, NY $30.00 - $40.00
-
Customer Service Associate (Remote Role)
Customer Service Associate (Remote Role)
Prudential Financial
Newark, NJ
-
Customer Service- Junior ( Remote )
Customer Service- Junior ( Remote )
Opinion Focus PanelLLC
New York, NY $30.00 - $40.00
-
Client Services Associate
Client Services Associate
Wealth Opportunity Power
New York, NY
-
Guest Experience Team Member
Guest Experience Team Member
Strickland Brothers 10 Minute Oil Change
Brooklyn, NY
-
Client Service Associate
Client Service Associate
UBS
New York, NY $68,000.00 - $75,000.00
-
Virtual Assistant (Remote) - Earn 18 to 21 Hourly - No Degree Required - Remote | WFH
Virtual Assistant (Remote) - Earn 18 to 21 Hourly - No Degree Required - Remote | WFH
Get.It Recruit - Administrative
New York, NY
-
Customer Service Associate
Customer Service Associate
Exela Technologies
New York, NY
Similar Searches
- Patient Services Coordinator jobs 67,285 open jobs
- Infection Control Practitioner jobs 24,490 open jobs
- Clinical Team Lead jobs 16,609 open jobs
- Patient Service Representative jobs 66,457 open jobs
- Patient Account Representative jobs 10,690 open jobs
- Medical Clerk jobs 59,336 open jobs
- Rehabilitation Specialist jobs 37,409 open jobs
- Compliance Program Manager jobs 8,175 open jobs
- Patient Representative jobs 81,678 open jobs
- Health Promotions Specialist jobs 7,364 open jobs
- Medical Records Clerk jobs 60,171 open jobs
- Service Associate jobs 241,185 open jobs
- Verification Specialist jobs 54,838 open jobs
- Service Specialist jobs 125,512 open jobs
- Patient Care Coordinator jobs 76,557 open jobs
- Patient Coordinator jobs 82,992 open jobs
- Director of Care jobs 75,608 open jobs
- Community Associate jobs 41,125 open jobs
- Director of Revenue Management jobs 11,513 open jobs
- Program Support Specialist jobs 74,748 open jobs
- Patient Services Manager jobs 33,028 open jobs
- Assistant Office Manager jobs 71,963 open jobs
- Health Information Specialist jobs 58,267 open jobs
- Medical Biller jobs 6,523 open jobs
- Assistant Supervisor jobs 79,001 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More